Privacy Policy
Last updated: October 30, 2025
1. Introduction
This Privacy Policy explains how Bacco ERP collects, uses, stores, and protects your personal data.
By using the system, you agree to this policy. If you do not agree, do not use the service.
2. Data Collected
We may collect the following information:
- Identification data (name, email, phone)
- Company/winery data (name, address)
- System usage data (logs, technical metrics)
- Data needed for management, compliance, and traceability features
3. Purpose of Processing
Data is used to deliver and improve the service, meet legal obligations (including SIVIBE/ENVIN), and ensure security and traceability.
We never sell your data.
4. Data Sharing
We may share data with essential service providers (infrastructure, email, billing) under confidentiality and only for the contracted purpose.
We do not share data with third parties for marketing.
5. Security
We adopt technical and organizational measures to protect your data, including access control, in-transit encryption, and monitoring.
No system is 100% secure; use strong passwords and 2FA where applicable.
6. Retention
We keep data only as long as necessary to fulfill this policy and legal obligations.
After that period, data is anonymized or securely deleted.
7. Data Subject Rights
You may exercise your rights under LGPD, including access, correction, deletion, and portability.
- Request confirmation and access
- Correct or update
- Request deletion or anonymization
- Withdraw consent
- Portability, when applicable
8. Cookies
We use cookies for authentication, security, and experience improvement. You can adjust preferences in your browser.
9. Contact
For privacy questions or requests, contact:
Email: lussandro@gmail.com | Phone: +55 48 99128-6399